One of the most common questions we hear at Lemon Law Aid is “what do I do if a car dealer sold me a lemon?” As many as 1 out of every 10 new cars sold by dealers in California might have a problem that could be covered under California’s lemon law. The most important thing you should do if you think your car is a lemon is to schedule a service visit. Apart from buying your new or used car at retail from a dealer, the primary obligation of a California consumer in asserting a lemon law claim is that you provide the manufacturer a reasonable opportunity to repair the vehicle. If a warranted defect in your vehicle cannot be repaired in a reasonable number of attempts, meaning at least two repairs, the lemon law might protect you. What you should not do is ignore the problem or put off having the dealer service or repair the problem.
If you are wondering what to do if a car dealer sold you a lemon, the other thing you should do is to document everything. It is vital that you keep your repair and service records, and if you have a mechanical issue that you can safely be photographed or videoed, do that too. The more documentation you have of the mechanical concerns with your vehicle, the easier it will be for the car company to determine if your car qualifies.
So if you think a car dealer sold you a lemon, be sure to schedule repair visits to have the warranted defects looked at, and be sure to keep documentation. If you think your car should be bought back pursuant to the lemon law, contact our office for a free evaluation of your sales and service records.
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